The incident has been fully resolved, and associated summaries and suggestions have been regenerated from impacted documents. For any questions or support, please reach out to support@withluminary.com.
Resolved
The incident has been fully resolved, and associated summaries and suggestions have been regenerated from impacted documents. For any questions or support, please reach out to support@withluminary.com.
Monitoring
A change has been deployed that resolves the issue for all newly-uploaded documents. Over the next hour, we will be re-running processing for documents that were impacted by this issue and ill update again once that is complete.
Identified
We're seeing some percentage of document uploads failing to generate a summary and occasionally generate downstream suggestions. We've identified the issue and are implementing a resolution, which should be complete in the next hour. Summary generation should succeed on retry.
